Email is the preferred medium firstname.lastname@example.org and is by data-cellphone link.
You are welcome to call the hotel on (South Africa + 27) (0)34 642 1760 & fax -1761 or the Hotel cellphone (0)79 090 5252. Our landline can be unreliable in event of wind, rain etc. so if at first you don’t succeed, please try again later…
VAT increase: Following the announced increase in VAT from 1 April, we regret the need to modify our prices slightly for new bookings checking out after that date.
Tell us your arrival and departure dates, composition of your party and we will respond. Please be sure to enter your email address correctly or our reply will go somewhere else! Your telephone number could be helpful in case communications are difficult.
Room Rates (1 November 2017 to 31 October 2018)
Rates are per night for half board of dinner, bed and breakfast.
- River view rooms (now 6 in this category) per person sharing: R1600
- Twin or Double ensuite room, per person sharing: R 1335*
- Single Occupancy of room as above: R 1780*
- Family Room; double bed & 2-bunk bed for 2 minors: R 3415
- Single Courier Room: R 890
*Third and subsequent night 15% reduction; Peak Seasons excluded.
Minimum stay two nights at New Year, Easter, Public Holidays – & Recommended at other times. Minors are children not reaching 13th birthday; half price if not in family rooms.
STO discount and guide/driver rates, group rates – on application.
Battlefield visits and excursions are readily available with guides if required.
Lunch from the Spectacular Battlefield Buffet (please book), The All Day Snack Menu, or a la Carte for the leisurely lunch or dramatic dinner in the Shiyane Restaurant. Download our rate card.
Special rates are available for the Travel Trade, extended stays, groups and conferences.
From the courtyard in the centre of the Fort you enter each spacious room which has a double or twin beds (please state your preference) and furnishings that include an occasional table and easy chairs beside the French window, which leads to an individual deck or outside seating area.
Guests may unpack into the hanging wardrobe and shelf storage cupboards which frame the well lit dressing table that has a universal plug for personal electrical items. A writing desk completes the furniture and a hair dryer, clock and tea making set are in each room.
The ensuite shower room has double hand basins, a walk-in shower and separate toilet, all with ceiling over and modern lighting.
The fridge contains fresh milk and chilled water, and we offer a small selection of fresh fruit. Our tap water is drinking quality.
The lofty ceiling gives a open aspect and the ceiling fan and stable doors give a cooling flow of air if required. We supply a room heater for the winter but our regular sunshine and construction style makes the rooms cosy.
You can chose the name of your room from characters of the era of the battle from Dunne, Dabualamanzi, Reynolds*, King Shaka*, Byrne*, Schiess and Fynn in Fort 1; Durnford, Sihayo*, Chard*, Victoria R*, Dalton, Bromhead, Addendorf, & Henderson in Fort 2; and from Hitch, Revd. Smith, Sister Janet Wells, Bishop Colenso, Revd. Witt for the Courier Rooms. Each room has full biographical details of the character, and a composite book with all names is available in the Library, so you can read all the detail without having to stay in every room!
*Indicates a river view
The information below will be in guest rooms on arrival but if you wish to have an early glance of what is in store, it follows herewith:
All meals are served in the Shiyane Restaurant in the main building. Normal meal times are:
- Breakfast 0700 to 0845
- Lunch 1230 to 1330
- Supper 1900 to 2030
Supper is normally a set menu at 7pm and guests are invited to join up if they wish by gathering at The Kwa Jim Bar at about 6.30. Arrangements for meals outside these times should be made in advance; the all-day snack menu is available. Should you wish for a Safari packed lunch for the next day, kindly place your order before supper. Guests are respectfully requested not to consume food or drink that has not been provided by the Hotel. Should you wish to consume your own wine we ask for a corkage fee of R50 per bottle which will be added to your Bar Tab.
Tea and Coffee:
For your convenience, hospitality supplies are available for use in your room including fresh milk. Service in the Lounge is a chargeable menu item.
We have arrangements with local guides for visits to the Battlefields. The normal programme is to visit Isandlwana in the morning, take lunch here at the hotel and visit Rorke’s Drift in the afternoon. Rates per person depend on the number of guests and are available at Reception. Historian guides with their own transport are available from Dundee. Hotel staff will be pleased to guide you on The Bridle Trail; our local trails by the river; or up Shiyane, and we make a charge for these services. Your attention is drawn to the list of Activities, Local Trails and Local Destinations which form a part of this folder. Requests should be made to reception before 1700 daily for the following day.
Kindly vacate your room by 1000 on the day of departure. Should you wish to extend your stay kindly contact reception, so that we may accommodate you or look after your luggage. Rooms are available for occupancy from 1400 daily.
We regret that Wifi is not available at The Hotel but the good Vodacom signal will service data-enabled phones . Guests are welcome to access the internet for emails and bookings etc from the computer on the Mezzanine (service permitting). Use of IT devices in the dining room is discouraged.
All bills are settled at Reception and we accept cash and cards, but not Amex or Diners Club. The Bar will ask for your signature on your daily account which will become a part of your bill that will be available at checkout.
We request that you do not tip individual staff (including car washers), but should you wish to recognise the level of service that you have received, then a contribution to the gratuity ‘pot’ at reception may be made or we can add a sum to your bill at checkout. The gratuity is shared equally by all staff when the pool reaches R100 each. You may nominate a staff member for special recognition (an additional R100) on the Comments sheet in this information pack.
We request a voluntary dress code for supper and in the Main Building after 1900. For the comfort of everyone it will be appreciated if gentlemen could wear a collared shirt, long trousers and no hat. Ladies are requested to use discretion.
We are confident in the honesty of our staff but please do not leave valuables or money visible in your room. A cash box is secured in your cupboard for the security of wallets or purses, passports etc and we advise that attractive items should be left in a closed suitcase. Kindly remember to take them when you depart.
The Hotel may lose electrical power from Eskom, the national electrical supplier, due to thunderstorms or scheduled ‘load shedding’. A candle and matches are in your cupboard and your room has an emergency lamp in a power socket. This lamp can be selected to work as a night light if required by moving the small switch on the side.
In line with current legislation smoking is not permitted in the public rooms or in the bedrooms of the hotel. On each outside deck there are sand-filled pots for extinguishing cigarette ends.
In the event of fire please leave the buildings as quickly as possible and assemble on the car park by your vehicle.
The hotel tap water is of drinking quality and comes from our own borehole. Water is on the tables for all meals. We thank guests for accepting a shower rather than a bath as a water saving measure.
The Hotel laundry service is at your disposal. Items for laundry should be listed and placed in the bag provided and handed to reception by 0800 for return by 1800 on the same day. In the event of wet weather we may not be able to dry clothing but will be please to return it to you at a lower cost in a plastic bag for treatment at your next destination.
The bed linen will be changed after a fourth night. Towels will be changed after a third night, but if you would like them changed earlier then please leave them on the bathroom floor.
If your room has a TV, the controller is for the DSTV only. The TV is controlled by the buttons on the front. Our available bouquet has details in the current monthly magazine but for guidance: 100+ for movies; 200 + for sports; 400 BBCW news; 414 Euro News.
The swimming pool is available to all residents but please note that it is 1.8m deep throughout and there is a large rock at the end opposite the steps. Use of the pool is at your own risk. The bottom is painted black to assist the solar heating. Please use the brown or coloured towels in your bathroom for the pool and on the loungers etc.
Staff are not permitted to fraternise with guests on the hotel premises, whether on duty or not, nor are they permitted to visit guests in any of the hotel accommodation or to receive hospitality from guests. Staff when off duty, are permitted to host their own guests.
We are proud of our dishes that are all prepared by our local staff in our modern kitchen. We offer simple foods that are well prepared and vary our set dinner menus so that guests staying for several days can enjoy a range of local produce. For more detail, click on the links below: – A la Carte Menu All-day Snack Menu Breakfast Menu